Privacy Policy

Last updated: 5 August 2026

This Privacy Policy explains how Product Stewardship Ltd collects, uses, stores and protects your personal data when you visit ps-ltd.co.uk or otherwise interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025.

1. Who we are

Product Stewardship Ltd (“we”, “us”, “our”) is the data controller responsible for your personal data. We are a company registered in England and Wales, company number 12143264, registered office 140 Lee Lane, Horwich, BL6 7AF.

2. What personal data we collect

We collect personal data that you provide directly to us, and data collected automatically as you browse this Website:

• Contact and enquiry data — name, email address, telephone number, organisation, and the content of any message you send us through our contact form, by email, or by phone.
• Technical and usage data — IP address, browser type and version, device information, pages visited, and how you interact with this Website, typically collected via cookies and similar technologies.

We do not knowingly collect any special category data (such as health or biometric data) through this Website.

3. How and why we use your personal data

• To respond to your enquiry and provide the information you have requested — on the basis of our legitimate interests in responding to enquiries from prospective and existing clients.
• To maintain business records and manage our relationship with you — on the basis of legitimate interests, or performance of a contract where one is in place.
• To understand how this Website is used and to improve it — on the basis of legitimate interests, or consent where cookie consent is required.
• To comply with our legal obligations, including tax, accounting and regulatory record-keeping — on the basis of legal obligation.

4. Cookies

This Website uses cookies to help it function properly and to understand how visitors use it. Cookies that are strictly necessary for the Website to work do not require consent. Other cookies, such as those used for analytics, are only set with your consent, which you can give or withdraw at any time. Where we rely on an exemption for non-essential cookies used only for statistical or appearance purposes, we still provide a clear notice and the ability to opt out.

5. How long we keep your data

We retain enquiry and contact data for as long as necessary to respond to your enquiry and for a reasonable period afterwards in case you contact us again, and in any event no longer than necessary for the purpose it was collected for, or as required by law (for example, accounting records are typically retained for six years).

6. Who we share your data with

We share personal data with trusted third parties who provide services on our behalf, such as our website hosting provider, email provider, and the software we use to manage enquiries submitted through our contact form. These providers only process your data on our instructions and are contractually required to keep it secure. We do not sell your personal data to third parties.

7. International transfers

Where any of our service providers are located outside the UK, we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Agreement or an applicable adequacy decision, so that your data continues to receive an equivalent level of protection.

8. How we protect your data

We use appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction, including secure hosting, access controls, and regular review of our data handling practices.

9. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Have inaccurate personal data corrected
• Have your personal data erased in certain circumstances
• Restrict or object to our processing of your personal data
• Request your data in a portable format, where applicable
• Withdraw consent at any time, where we rely on consent
• Complain directly to us, and have that complaint properly considered and responded to
• Lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator, at ico.org.uk or on 0303 123 1113

To exercise any of these rights, contact us using the details below.

10. Children’s privacy

This Website is intended for business and professional audiences and is not directed at children. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date above shows when it was last revised. We encourage you to review this page periodically.

12. Contact us

If you have any questions about this Privacy Policy, or wish to exercise any of your rights, please contact us at support@ps-ltd.co.uk or on 07584 073 768. If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office at ico.org.uk.